Find out how to review your Apple Store shopping experience, why we recommend enabling cookies, and why your online transaction with Apple is safe.
Find out how to review your Apple Store shopping experience, why we recommend enabling cookies, and why your online transaction with Apple is safe.
Welcome to Apple Shopping Help. Find the answers to your questions about purchasing, shipping, checking order status, returns, and more.
Get a new Mac Studio desktop with M4 Max or M3 Ultra from only $208.25 per month. Select a model or customize your own. Buy or lease now at apple.com.
Get $45 - $690 off the new iPad mini when you trade in an iPad 6 or newer. And get free delivery or in-store pickup. Buy or lease now at apple.com.
Get $45 - $690 off the powerful iPad Pro when you trade in with Apple. Plus, get free delivery or in-store pickup. Buy or lease now at apple.com.
Get $35 - $695 off a new iPhone 17 when you trade in an iPhone 8 or newer. 0% financing available. Buy or lease now with free shipping.
Get $35 - $695 off a new iPhone Air when you trade in an iPhone 8 or newer. 0% financing available. Buy or lease now with free shipping.
Get $45 - $690 off a new 11-inch or 13-inch iPad Air when you trade in with Apple. Available in four bold colors. Buy or lease now at apple.com.
Get $35 - $695 off a new iPhone 17e when you trade in an iPhone 8 or newer. 0% financing available. Buy or lease now with free shipping.
Find out more about a variety of services that make apple.com the ideal place for you to purchase items to give as gifts to family and friends.
Apple cares about protecting your personal information. Learn more about our commitment to protecting your privacy and about our corporate policies.
Find out where you can buy an iPhone, how you can prepare for your iPhone arriving, how to activate your iPhone and how to transfer your numbers.
Shopping on the Apple Site is better when you have an Apple account. Learn how to create and manage your account and much more.
Shopping on the Apple Site lets you take advantage of exclusive features such as iPod engraving, Mac customisation and certified refurbished products.
The Apple Site Q&A, answered by actual visitors. A great way to get specific product information from our community of visitors.
Find out more about a variety of services that make apple.com the ideal place for you to purchase items to give as gifts to family and friends.
Apple cares about protecting your personal information. Learn more about our commitment to protecting your privacy and about our corporate policies.
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Shipping is free on all orders. Find out more about everything you need to know about delivery, pickup and managing your order.
Find out where you can buy an iPhone, how you can prepare for your iPhone arriving, how to activate your iPhone and how to transfer your numbers.
Get $30 – $305 off a new Apple Watch Ultra 3 when you trade in an Apple Watch. Buy or lease now at apple.com.
Get $30 – $305 off a new Apple Watch Series 11 when you trade in an Apple Watch. Buy or lease now at apple.com.
Shopping on the Apple Site lets you take advantage of exclusive features such as iPod engraving, Mac customisation and certified refurbished products.
https://www.apple.com/us-edu/shop/help/online_store_exclusives
Shopping on the Apple Site is better when you have an Apple account. Learn how to create and manage your account and much more.
The Apple Site Q&A, answered by actual visitors. A great way to get specific product information from our community of visitors.
https://www.apple.com/us-edu/shop/help/questions_and_answers
Find out what your order status message means, view or change your current orders, and find out what you can do on the self service website.
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
Shipping is free on all orders. Find out more about everything you need to know about delivery, pickup and managing your order.
Get $30 – $305 off a new Apple Watch Hermès Ultra 3 when you trade in an Apple Watch. Buy or lease now at apple.com.
https://www.apple.com/shop/buy-watch/apple-watch-hermes-ultra